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CORONAVIRUS - UPDATED 30.3.2020

Support for vulnerable patients

Wigan Council have set up a support offer for all residents who do not have family or friends to support them during isolation.  If you or you know someone who would benefit from non-medical help, please sign post them to:- www.wigan.gov.uk/bekind to complete a welfare support form.  Or ring 01942 489018

Latest information from Gov UK, NHS UK Public Health England 

Latest advice for people who are high risk can be found at: COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

Latest information can be found at:- https://www.nhs.uk/conditions/coronavirus-covid-19/ and https://www.gov.uk/coronavirus

Advice for people at high risk

If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • avoiding close contact with other people in your home as much as possible

Read the full advice on protecting yourself if you're at high risk from coronavirus on GOV.UK.

Who is at high risk?

You may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition
Information:

If you're at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP practice – wait to be contacted.

YOU CAN OBTAIN AN ISOLATION NOTE VIA THE FOLLOWING LINK:

https://111.nhs.uk/isolation-note/

FOR MORE INFORMATION OF WHAT TO DO IF YOU THINK YOU HAVE THE CORONOVIRUS PLEASE GO T

If you live alone and have coronavirus symptoms stay at home for 7 days if you have either:

  • a high temperature

  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. (See ending isolation section for more information
  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • if you cannot move vulnerable people out of your home, stay away from them as much as possible
  • if you have coronavirus symptoms:
    • do not go to a GP surgery, pharmacy or hospital
    • you do not need to contact 111 to tell them you’re staying at home
    • testing for coronavirus is not needed if you’re staying at home
  • plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • ask your employer, friends and family to help you to get the things you need to stay at home
  • wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999

Latest information can be found at https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home

  • your condition gets worse

  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

When should I worry booklet

Appointments until further notice

The way we book our appointments for the next few weeks are under review to ensure that we prevent the spread of Coronavirus.  If you need an appointment please contact the surgery to book a telephone consultation or a video consultation if appropriate, with a Clinician and if necessary you will then be given an appointment to come in for a face to face appointment.

Repeat prescriptions

Please ensure that you have let the receptionist know which chemist you would like to nominate for your prescription to be sent to electronically.

Welcome to Dr Sivakumar and Dr Gude's Practice    

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction

Access

At our Practice we have reserved car parking spaces for the disabled are marked near the front door. All Patient services are provided at ground floor level.  If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvements.


Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Patient Online Registration Form

Prescriptions

Order a repeat prescription                                                            

Appointments

About You

Zero Tolerance Policy

Our Practice operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes (but is not limited to) actual or threatened physical violence or verbal abuse, harrassment, homophobia, biphobia, transphobia, racism, sexism, ageism, disability, marriage or civial partnership, pregnancy or maternity and religion and beliefs, for staff and for our patients.  This may result in patients being removed from the Practice and therefore will  have to register with a different surgery.  In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it

Join us at the Practice for a Health Walk

Join us for a Health Walk on alternate Wednesdays( afraid dependent on the weather) Free and friendly guided health walk led by a qualified walk leader. Refreshments available after the walk. Meeting at the surgery car park, please arrive 10 minutes before the walk commences. Please wear sturdy footwear, sensible clothing and bring a drink. For more details contact Tracy Morris 07943 840259

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use [insert name of GP online service available at practice] you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

 


PPG SELF HELP LEAFLET

CHILDHOOD ILLNESSES

(Site updated 06/04/2020)
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