The Surgery1 Coldalhurst LaneAstleyManchester, M29 7BSTel: 01942 878711
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Wigan Family Welfare est 1958 offers several free counselling services to residents of Wigan, Ashton & Leigh. We are a warm & welcoming organisation that is happy to help.Counselling projects:There is no charge for our counselling services:
Appointments from 8am - 4pm at Scholes office in Wigan
Note to GPs: please give our number to your patient for them to self refer
There is no charge for counselling sessions. Sessions are treated confidentially and are 'one-one'.
Please call the number provided to self refer. You can leave a message outside of these hours and we will call you back. Please state if it is okay to leave a message.If you have used our services before you are welcome to use them again.Mon-Fri 9am - 5pm
Counsellors are qualified BACP registered counsellors and we are an accredited organisation by British Association for Counselling & Psychotherapy (BACP). Counsellors undertake continual training throughout the year and are all either accredited or working towards accreditation. The organisation and counsellors abide by The British Association for Counselling & Psychotherapy's ethical framework.
LING SERVICES IN WIGAN
Our practice is committed to supporting patients with a learning disability. All members of our team have been trained to help them to do this.
Your named contact at the practice is Yvonne Heywood, who will ensure that the quality of healthcare we provide to you is reviewed on a regular basis.
The Primary Care Access Team is able to offer advice, guidance and support for our patients with learning disabilities. Yvonne will keep in contact with the Primary Care Access Team and will attend training sessions provided. This will enable her to promote Learning Disability Equality with in the practice
LEARNING DISABILITY ANNUAL HEALTH CHECKS
Sexual and General Health - for further information on a range of General and Sexual health resources and information
please click the link below:-
For further information 0345 330 3030
CORONARY HEART DISEASE AND STROKE SCREENING
The Practice is committed to reducing ill health and preventable disease by implementing a screening programme for Coronary Heart Disease and Stroke.
The screening programme is for patients in the age range of 40 -74 years. All patients in this age range will be invited to have their risk of developing cardiovascular disease in the next 10 years calcluated.
If you receive a letter to invite you for screening, please be sure to keep you appointment for your assessment and full lifestyle intervention.
Our highly qualified Practice Nurse, Yvonne Heywood, deals with many areas in diseases management and runs the following Clinics:-
If the doctors feels that your condition requires a referral to the hospital or that you require a second opinion, you be referred to a hospital of your choice. You may be asked to contact the Hospital in 48 hours to make your appointment.
During your consultation with the Doctor it may be decided to refer to the hospital for further investigation.
The practice uses the Choose & Book system to arrange routine and urgent appointments and the staff will discuss your choices at the time of referral.
You will be provided with a print out of your appointment at the time of booking.
Please make sure the practice has your up to date address and contact details as wrong information may delay your referral.
TWO WEEK TARGET REFERRALS
If the doctor refers you under the two week target rule it is for a specific reason and this should be discussed with the GP at the time of referral. Please the information below provided by Wigan Borough Clinical Commissioning Group:-
Whilst GPs diagnose and treat many illnesses sometimes they may need to send you to see a hospital specialist. This could be for a number of reasons, such as:
• Your GP feels your symptoms need further investigation
• Treatment your GP has already prescribed has not been effective
• Your tests have shown some abnormal results. Your GP may refer you for what is called a “2 Week Urgent Referral”. This is specifically to get an appointment within 2 weeks with a specialist to check whether your symptoms indicate that you may have a cancer.
• Usually your GP will either send your details urgently to the appropriate hospital department and that department will contact you with an appointment.
• Sometimes your GP will be able to make an appointment for you at a local hospital while you are at the surgery.
YOUR URGENT REFERRAL (2 WEEK SCHEME)
What does it mean to be referred urgently?
• The hospital will give you an appointment as soon as possible, usually within a week. This may mean there is only a limited choice of appointments available.
Please make every effort to fit in with the date they offer you.
• It is important that you go to your appointment – don’t put it off.
• If you can’t attend your appointment, please contact the clinic as soon as you as you can to organise another urgent appointment. The clinic’s number will be on the letter which they send to you.
• Make sure your GP has your correct address and contact details including your mobile/daytime telephone number.
Please contact the Practice, if you have not heard from the hospital after 1 week.
• Please try not to worry too much. Very few patients referred under the two-week scheme will have a cancer but it is important to find out so any treatment required can be started straight away.
What do you need to do? Need further help?
You can find information and support from the following organisations
Wigan Borough Clinical Commissioning Group:
www.macmillan.org.uk/Home.aspx Telephone: 0808 808 0000
Cancer Research UK: www.cancerresearchuk.org Tel: 0808 800 4040
You can be seen either here at the surgery by the Practice Nurse or the Health Care Assistant who is trained to give you stop smoking advice, ongoing support and can arrange for Nicotine Replacement Therapy at prescription prices
Other services available:-
Specialist Advisors - Phone 0500 7867 669
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
Travel Questionnaire Form
Last Minute Holidays Poster
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