General Data Protection Regulation (GDPR)
The new General Data Protection Regulation comes into force on 25 May 2018, superseding the current Data Protection Act (1998). Under the terms of the new GDPR, a privacy notice is required to explain to patients what personal information is held about them and how it is collected and processed.
A link to the privacy notice is available below.
One very important aspect of the new GDPR is that the practice must now have consent recorded in a patient's notes to be able to send text messages regarding:
- Appointment reminders
- Details of flu or other clinics
- Surgery closures
We have been sending text reminders now for a couple of years and before we started offering the text service, we sent out a text message to all patients whose mobile phone number we hold, a asking them to opt in if they wish to continue to receive these messages. We will be sending out another text message advising what to do if you no longer wish to receive these messages.
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WHEN WE ARE CLOSED
WEEK DAYS BETWEEN 6.30PM AND 8.00AM AND WEEK ENDS AND BANK HOLIDAYS CLOSED
PLEASE NOTE WE ARE CLOSED MAY BANK HOLIDAY
PLEASE RING 111 IF YOU REQUIRE MEDICAL ASSISTANCE THAT CANNOT WAIT UNITL THE SURGERY RE-OPENS FOR MORE INFORMATION CHECK OUT OUR FACEBOOK PAGE AT COLDALHURST LANE SURGERY PPG
Appointments available at local hubs -Please ring the GP Federation number 01942 482848
The surgery is closed at lunch time between 1pm and 2pm, Monday Tuesday, Thursday and Friday, if you require medical assistance that cannot wait until we re-open please ring 07501 47779
The surgery closes at 1pm on a Wednesday, if you require medical assistance between 1pm and 6.30pm please ring 01942 829911, after 6.30 please ring 1-1-1.
The surgery is closed weekdays between 6.30and 8.00am. If you require medical assistance that cannot wait until the surgery re-opens, please hang up and call 1-1-1.
Calls to the NHS 111 service are free from landlines and mobiles
Information about NHS 111
If your condition is urgent or life threatening then please ring the emergency services.
ADDITIONAL WINTER GP APPOINTMENTS AVAILABLE FROM 28th NOV TO 31st MARCH 2018
ORDERING YOUR REPEAT PRESCRIPTION
THE SYSTEM FOR ORDERING YOUR REPEAT PRESCRIPTION HAS CHANGED
Patient can order repeat medication through EMIS Patient Access. To have access to EMIS Patient Access you will need to obtain username and password from the receptionist. When you collect the username and password, you will need to bring photo ID, either passport or driving licence.
WE WILL PROCESS YOUR REPEAT PRESCRIPTION FOR YOU WHEN YOU RING THE RECEPTIONIST TO REQUEST YOUR USER NAME AND PASSWORD
EXTENDED APPOINTMENT ACCESS PROVIDED BY WIGAN FEDERATIONS WORKING TOGETHER
The Wigan GP Extended Hours now offer appointments with Nurses for a variety of services and reviews between 18.30pm and 20.00pm weekdays and between 10.00am and 4.00pm on Saturdays. To get an appointment during these times, Wigan Patients can ring 01942 482848.
Appointments with the Nurse are for:- Smears, Contraception pill checks (not depo provera injections), Long term conditions, COPD Reviews, Asthma Reviews, Diabetic Reviews (bloods to be done a few days before the review), Peripheral Arterial Disease Reviews, Ischaemic Heart disease Reviews (bloods to be done a few days before), Stroke Reviews, Atrial Fibrillation Reviews, Heart Failure Reviews.
ARE YOU PART OF A MILITARY FAMILY?
Are you currently serving in the Military Services, or have you ever served in the military, or part of a military family (immediate family only)?
PATIENT PARTICIPATION GROUP
ANNUAL REPORT 2014 -2015
PPG Annual Report 2014 - 2015
PPG NEWSLETTER JUNE 2015
PPG NEWSLETTER SPRING 2016
ONLINE ACCESS TO YOUR MEDICAL RECORDS
Patients can now register to use the following online services:-
View a summary of your medical records, book routine appointments or cancel appointments, order repeat prescriptions. To use this facility please contact the receptionist to register. You will be given a user name and and password.
Please note that patients who order repeat medication through this website are advised to register for the Online Service,
EMIS Access. https://patient.access.co.uk
PRACTICE INFORMATION LEAFLET JUNE 2015
FRIENDS AND FAMILY TEST
The NHS Friends and Family test is an important opportunity for you to provide feedback on the care and treatment that you receive and to improve services. Commencing 24th November you may be asked to complete a questionnaire, this is voluntary, just a couple of questions and space for any comments that you may wish to leave. Your feedback will provide valuable information for the practice to identify opportunities to improve and hopefully to celebrate good practice.
Please post your questionnaire in the box provided on reception
FRIENDS AND FAMILY RESULTS APRIL 2016
FRIENDS AND FAMILY RESULTS FOR JUNE 2017FRIENDS AND FAMILY RESULTS FOR JULY 2017
FRIENDS AND FAMILY RESULTS FOR AUGUST 2017FRIENDS AND FAMILY RESULTS FOR SEPT 2017
FRIENDS AND FAMILY RESULT OCT 2017
PPG SELF HELP LEAFLET
NEW MUMS LEAFLET
We are a GP Training practice
As a result of the high standards of clinical care and education we offer, our practice is accredited as a Training practice for the training of new doctors. Training offers significant benefits to the doctors, staff and patients, the presence of additional doctors offers easier access to appointments.
What is a GP Registrar?
GP Registrars are fully qualified doctors who are in the final year of training to be a GP.
Part of the training process requires some of the consultations with the GP Registrar to be recorded. Please be reassured that your consent will be sought before this is done, and if you do not wish your consultation to be recorded on video, we will respect your wishes. Intimate physical examinations will never be recorded.
(Site updated 18/05/2018)